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Cookie Policy

What is a cookie?

A cookie is a small text file that stores Internet settings. Almost every website uses cookie technology. The cookie is downloaded by your Internet browser the first time you visit a website. The next time you visit this website from the same device, the cookie and the information in it are either sent back to the originating website (first-party cookies) or to another website to which it belongs (third-party cookies). By that, the website can detect that it has already been opened using this browser, and in some cases it will then vary the content it shows.

Some cookies are extremely useful because they can improve your user experience when you return to a website you have already visited. This assumes that you are using the same device and the same browser as before; if so, cookies will remember your preferences, will know how you use the website, and will adapt the content you are shown so that it is more relevant to your personal interests and needs.

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Categories of cookies.

Based on what function cookies have and the purpose for which cookies are used, there are four categories of cookie: strictly necessary cookies, performance cookies, functional cookies and marketing cookies.

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Strictly necessary cookies

Are essential in order to enable you to move around the website and use its features. Without these cookies, some services cannot be provided – for example, login authentication, site security, and remembering previous actions when navigating back to a page in the same session.

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Performance cookies

Gather information about how a website is used – for example, which pages a visitor opens most often, and whether the user receives error messages from some pages. These cookies do not save information that would allow the user to be identified. The collected information is aggregated, and therefore anonymous. These cookies are used exclusively to improve the performance of the website, and with it the user experience.

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Functional or “personalization” cookies

Enable a website to save information which has already been entered (such as user names, languages choices, and your location), so that it can offer you improved and more personalized functions. These cookies collect anonymous information and cannot track your movements on other websites.

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Marketing cookies

Are used to deliver advertisements and other communications more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

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Managing, removing, and restricting cookies

If you are using our products services via a web browser, you can restrict, block or remove cookies through your web browser settings. You can also visit https://www.aboutcookies.org for more information on how to manage and remove cookies across a number of different internet browsers. It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of our site, and we might not be able to provide some features you have previously chosen to use.

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Our Privacy Policy

The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to our organization online.

Information We Collect: We collect information from visitors on our Web site through online requests including: Contact Requests and Schedule a Tour Requests

The information we collect online includes name, address, city, state, ZIP/postal code, telephone number, e-mail address. In order to continuously improve our service and meet your needs we may also ask you to provide information specific to your organization.

How the Information is Used: We use your information to communicate with you, and understand your needs to provide you with better service. We may use your information to complete a transaction, to update you on projects or to personalize our Website for you. 

In addition, we will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information.

Sharing of Personal Information:  We never sell, rent, lease or exchange your personal information with other organizations. We assure you that the identity of all who contact us through this Website will be kept confidential.

Security: We are committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies: From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited. We may use this information to better personalize the content you see on our sites. Many Websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

Links to Outside Sites: This Website links to documents located on Websites maintained by other organizations or individuals. Once you access a link to another Website, please be aware that we are not responsible for the privacy practices or the content of such Web sites.

Contacting Us: If you have comments or questions about our online privacy policy, or would like more information about us, or are experiencing technical trouble, please contact us.

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  • Our Location
  • Contact Us
  • Privacy Policy
  • Specials
2100 Queens 2100 Queens Rd
Charlotte, NC 28207
(980) 949-0750

Office Hours:
×
  • Monday: By Appointment Only
  • Tuesday: By Appointment Only
  • Wednesday: By Appointment Only
  • Thursday: By Appointment Only
  • Friday: By Appointment Only
  • Saturday: By Appointment Only
  • Sunday: By Appointment Only
Get Directions
Resident Access

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